Privacy Policy

Last Updated: 29 July 2026

At Suraya Textiles, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely by our payment providers)
  • Order history
  • Information you provide when contacting us

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your purchases
  • Provide customer support
  • Improve our products, services, and website
  • Send promotional updates if you have chosen to receive them

3. Payment Security

We do not store your payment card details. All payments are processed securely through our trusted payment service providers.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted service providers, such as:

  • Payment providers
  • Courier and delivery partners
  • Website service providers

These parties only receive the information necessary to perform their services.

5. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyse website traffic.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, or disclosure.

7. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information where applicable
  • Withdraw marketing consent at any time

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Suraya Textiles

Email: surayatextiles@gmail.com

WhatsApp: +60128519988